1. I saw "MVQ*HOMERWRDS" on my credit or debit card statement. What does it mean?
MVQ*HOMERWRDS is a billing descriptor associated with At Home RewardsSM; it represents a credit or debit card charge or refund for a transaction made through the program. Typically, the first time a consumer sees that billing descriptor is when a membership fee is charged for joining the program, but it can also be used to indicate a charge for a transaction made by a member through the program. You can locate your member ID for this program by going to MembershipCenter.com and entering the billing descriptor and your credit or debit card number or the email address you used when signed up for the program. Alternatively, you can call 888-299-6416.
2. What is At Home Rewards?
At Home Rewards is a membership discount program that offers consumers significant savings on home decorating and home improvement needs, dining interests, family entertainment and more. As an At Home Rewards member, you can enjoy more than $2,000 in savings throughout the year.
3. How did I join At Home Rewards?
You could have enrolled in At Home Rewards in one of several ways, including:
- Through an offer you saw after completing an online purchase with one of our partners
- Via an offer presented to you at the conclusion of a phone call you made to purchase an item from a marketing partner of ours
- During a phone call made to your home
- In response to a bonus reward or enrollment incentive, which might have included an offer of an immediate bonus check, a free gift card, a cash-back deal, or a free-shipping offer made by one of our marketing partners
Whether you joined At Home Rewards through a phone call or an online offer, we're committed to making sure that all of our offers prominently display the program's terms and conditions, to ensure that enrollees are making an informed decision. To that end, our enrollment process includes requiring the consumer to take definitive action when making the decision to enroll in the program.
If you'd like more information about how you joined At Home Rewards, you can go to AtHome-Rewards.com. If you don’t have your member ID handy, we encourage you to visit MembershipCenter.com or call 888-299-6416.
4. How do I cancel my membership in At Home Rewards?
If you'd like to cancel your membership in At Home Rewards, please visit MembershipCenter.com. You'll find comprehensive instructions on how to cancel your membership on that website.
5. How can I access my At Home Rewards benefits?
For full access to your membership benefits, just log in to AtHome-Rewards.com. To do so, you'll need to enter both your membership ID number and your zip code. To retrieve your member ID, please visit MembershipCenter.com and use your credit or debit card number or email address along with the billing descriptor for this program — MVQ*HOMERWRDS.
6. Where do I get my At Home Rewards membership ID number?
We send all new members a Welcome email that includes their membership ID number and other membership information. If that e-mail can't be found, we suggest you visit MembershipCenter.com, where you can retrieve your member information in a few simple steps.
